Welcome to Surry County Schools Technical Support Portal!

Multifactor Authentication (MFA)/2-Step Verification Setup

This article is for people who've never set up MFA/2-Step Verification or need to change their phone numbers.


The first step is to open Google Chrome on your computer.

In the top right hand corner, click on your picture or letter.

Click on Manage your Google account.

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On the left side of the Google Account options, select Security.

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Scroll down until you find a section labeled How you sign in to Google. And click on 2-Step Verification phones.


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If you do not have a phone added this will be blank. (If you need to remove the old number, add the new number first, then delete the old one.)

You will be able to add a phone number here.

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Click on Add Phone number


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You can Add a phone number and then let it text you a code or do a voice call for a code to enter. Once you verify you should see your phone number.

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If you can't add a number, please submit a ticket so we can help!